FollowThrough gives nail salons a simple way to track clients, send automatic follow-up emails, and run a digital loyalty program, so your regulars stay regular.
Send a "we miss you" email after 4 weeks of no visit, automatically. No spreadsheet, no manual texting.
Clients scan a QR code at checkout to check in. Their progress is tracked automatically. No paper cards.
Send a promotion to your list any time, a slow-week discount, a seasonal offer, or a birthday message.
FollowThrough replaces the scattered mix of spreadsheets, email tools, and paper punch cards with one system that runs on autopilot.
Start FreeOne salon owner runs a "Tuesday special" campaign every Monday morning to her existing client list. The 20-minute job fills 3–4 spots she used to leave empty. The list lives in FollowThrough, no exporting, no copying emails.
After a client hasn't checked in for 5 weeks, FollowThrough sends a short, friendly email. Something like: "It's been a minute, come back in, we'd love to see you." It runs automatically and brings back clients without any effort.
A nail bar switched from a paper stamp card to a digital pass. Clients scan their QR code at checkout. At 10 visits, they get a complimentary service. The owner can see exactly where every client is in the program.
When a client's birthday is coming up, FollowThrough sends a personalized email with a small discount. The client feels remembered. The salon gets a booking it might not have gotten otherwise.
You can add clients manually or import a contact list. Deeper integrations are on the roadmap. For now, most salon owners add new clients after their first visit, it takes under a minute.
Each client gets a digital loyalty pass sent to their email. They open it on their phone and scan a QR code at your counter. The check-in is recorded and their visit count updates automatically.
Short, personal, on-brand. You write the message. FollowThrough handles the delivery, triggered by time since last visit, birthday, or any lifecycle rule you set.
No. The loyalty pass lives in email and works on any phone. No app download required.
Start with follow-up. Add loyalty. Run campaigns. All from one place, without stitching together separate apps.
14-day free trial. No credit card required.