FollowThrough helps hair salons track every client, automate rebooking reminders, and run a loyalty program that actually keeps people coming back, without adding more work to your day.
Set a lifecycle email to go out 5 or 6 weeks after a client's last visit, a gentle nudge to get back on the schedule before they drift.
Clients earn points or stamps toward a free service. Track check-ins with a QR code at the front desk, no paper cards.
Send a promotion to your whole client list in minutes, a slow-week discount, a new service announcement, or a birthday perk.
FollowThrough replaces the scattered mix of spreadsheets, email tools, and paper punch cards with one system that runs on autopilot.
Start FreeWhen Tuesday or Wednesday looks thin, a stylist sends a quick campaign email to her client list, a small Tuesday discount or a "we have an opening" note. Bookings come in from people who were already going to come in eventually. She's just accelerating it.
FollowThrough automatically sends a "we haven't seen you in a while" email to any client who hasn't checked in for 6 weeks. It's not pushy, just a short, warm message with a link to book. Most salons see a handful of rebookings from this alone.
A salon switched from a paper loyalty card to a digital pass. Clients scan in at checkout. After 8 visits, they get a complimentary treatment. The system tracks everything, the owner just sees the data.
A stylist collects birthdays during onboarding. FollowThrough sends every client a birthday email with a small perk, 10% off, a complimentary gloss treatment, or just a warm note. Clients notice, and most take advantage of it.
Not to start. You can add clients manually or import a contact list. Many salon owners add new clients right after their first appointment, name, email, visit date. That's enough to start automating follow-ups.
Yes. You set the reward, free blowout after 8 visits, 15% off after 10, whatever fits your business. FollowThrough tracks the progress and notifies you when a client is eligible.
The QR code check-in works from any device with a camera, no app required for staff or clients. Clients open their loyalty pass on their phone and you scan it at the counter.
Start with follow-up. Add loyalty. Run campaigns. All from one place, without stitching together separate apps.
14-day free trial. No credit card required.